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We accept Visa, Mastercard, American Express, Discover, JCB, and Diners Club cards. Debit cards that are backed by any of the above listed cards are accepted as well. You may change your billing information at any time by accessing your account preferences.
You credit/debit card will be billed on the 15th day of each month.
You can update your information through your account. Just click on “update” under your payment method.
Monthly orders are created on the 15th of every month. Therefore, all shipping changes, including names and addresses, must be made before the 14th of every month. Ali Edwards is not liable for any orders that are shipped to the wrong address because the shipping information was not updated before the 14th of the month. All information can be edited on your account preferences. Please know order information cannot be edited once orders have been placed – this includes email, shipping address, shipping service, and order contents.
For all domestic orders, the Story Stamp™ and Story Kit™ will ship for free. A $4 processing fee will be charged for each Story Stamp™ and Story Kit™ subscription order shipping outside of the United States.
Shipping rates for items from the shop will vary by service type, weight/size of order, and dollar amount of order. Refer to the Checkout page for accurate shipping and handling amounts.Shop items will not be bundled with kit orders.
Free shipping for all domestic orders of $79 and Canadian orders of $99. Free shipping applies to Economy shipping only. This excludes digital items and items with fixed shipping.
On the 15th of every month or the nearest business day, we will pack and ship all Story Kit™ and Story Stamp™ subscription orders.
A complete list of kit contents are included in each item description as well as a photo of each. Content and descriptions for all classes are listed as well. Please review all items carefully before a purchase is made as all sales are final, including orders not yet shipped. All items in your cart are listed for review before purchase. In addition, completed orders are listed on your account under my orders & subscriptions. Please review those items, as these terms apply to duplicate items as well.
To cancel a subscription, you must start a conversation with us. To allow adequate time for us to process subscription orders, we ask that you please do not cancel between the 10th and the 15th of the month. If you must cancel during this time, please see below for further details regarding cancellation fees.
If you have a month-to-month subscription and you request to cancel between the 10th and the 15th of the month, there will be a $15 cancellation fee. After your subscription order has shipped on the 15th, you may then get in touch with us to cancel your subscription. For subscriptions with a six month or twelve month commitment, you will be charged 50% of your remaining commitment at the time of cancellation. Six month and twelve month subscriptions will not incur an additional $15 cancellation fee if they are cancelled after the 10th of the month. Our customer service team is more than happy to answer any questions or concerns you may have regarding the above policies!
All kit subscriptions will ship for free within the United States and for a $4 processing fee to the rest of the world.
For shop items, domestic orders will qualify for free shipping when the total in a single order of items from the Shop is greater than $79. The total for free shipping is taken after discounts. Digital items, classes, gift certificates, and service fees do not apply to the shipping total. Orders shipping outside of the United States will not qualify for free shipping.
Gift cards may be purchased and gifted for use toward shop products. Gift cards are non-refundable.