We accept Visa, Mastercard, American Express, Discover, JCB, and Diners Club cards. Debit cards that are backed by any of the above listed cards are accepted as well. You may change your billing information at any time by accessing youraccount preferences.
How do I update my credit card?
You can update your information through your account. Just click on “update” under your payment method.
How do I make changes in my shipping or billing information?
Monthly orders are created on the 15th of every month. Therefore, all shipping changes, including names and addresses, must be made before the 14th of every month. Studio Calico is not liable for any orders that are shipped to the wrong address because the shipping information was not updated before the 14th of the month. All information can be edited on your account preferences.
When will my kit be shipped?
Kits will begin shipping on the 15th day of the month.
What is the return policy?
A complete list of kit contents are included in each item description as well as a photo of each. Content and descriptions for all classes are listed as well. Please review all items carefully before a purchase is made as all sales are final, including orders not yet shipped. All items in your cart are listed for review before purchase. In addition, completed orders are listed on your account under my orders & subscriptions. Please review those items, as these terms apply to duplicate items as well.
How do I qualify for free shipping?
All kit subscriptions will ship for free within the United States and for a $2 processing fee to the rest of the world.
For shop items, domestic orders will qualify for free shipping when the total in a single order of items from the Shop is greater than $49. The total for free shipping is taken after discounts. Digital items, classes, gift certificates, and service fees do not apply to the shipping total. Orders shipping outside of the United States will not qualify for free shipping.
How do Ali Edwards gift cards work?
Gift cards may be purchased and gifted for use toward shop products and subscriptions. Gift cards may be used to pay for your first month's subscription, however, you will be required to enter a valid debit/credit card for future, recurring monthly subscription charges. Gift cards are non-refundable.