Subscription Updates (May 2017)

Story Kits™, Story Stamps™, & Digital Story Kits™ will remain monthly, limited edition subscriptions designed by Ali Edwards and geared towards memory keepers. 

Story Kits™, Story Stamps™, & Digital Story Kits™ are intended to encourage and empower you to craft the stories of your life regardless of your scrapbooking approach. 

Subscription pricing remains the same: month-to-month ($24.99/mo), 6-month ($21.99/mo) and 12-month ($19.99/mo – best value) Story Kit™ and Story Stamp™ subscription commitments. We will additionally continue to offer a month-to-month ($19.99/mo) Digital Story Kit™ subscription. 

As has been the case, those who subscribe to both the Story Kit™ and Story Stamp™ will continue to receive the Digital Story Kit™ free. Your free Digital Story Kit™ will be available on the 15th of each month in your dashboard under "My Digital Files" for download.

The core values of emphasizing education and fostering community remain the same. With this said, subscribers will continue to receive access to a members-only area that includes educational content to go along with each monthly theme (multi-page PDF and videos that include how-to's and ideas for getting your stories told). In addition to the inspiration and education, there is a subscribers-only message board and gallery for support and sharing your stories and projects made with the kits. The classroom will open, as usual, on the 15th of each month. 

On May 13th, 2017, we'll be launching a brand new feature—an option to purchase and bundle Add-On items to your monthly subscription order, for no additional shipping cost (both domestic and international subscribers).

// NEW CHANGES //

The Story Theme reveal date will change from the 15th to the 13th of the month. 

On the 13th all subscribers (Story Kit™, Story Stamp™, & Digital Story Kit™) will have the opportunity to view and select Add-On items available for purchase which will be added to your monthly subscription order for no additional shipping fees. Subscribers will receive an email on that day directing you to the new subscriber exclusive interface. From that interface, you'll be able to select and remove Add-On products to your box (while supplies last) from 12:00AM Eastern on the 13th to 11:59PM Eastern on the 14th. Any Add-On items remaining in your box at 12:00AM Eastern on the 15th will be charged and shipped (in the case of Story Kit™ and Story Stamp™ subscribers) with the monthly kit subscription. Digital Story Kit™ subscribers will be able to add digital items to their digital story kit during the selection period (please note that these will become available to you under your My Digitals at the time your card is processed on the 15th).

Here's a visual of what the Add To Box section will look like on the new subscription pages: 

On the 15th of every month we'll collect payment of the base fee stated next to the level of commitment plus the cost of any selected Add-Ons (see the "Your Box" example below for a visual). 

On the 15th of every month, Digital Story Kits™ and digital Add-Ons will be available for download. 

On the 15th of every month or the nearest business day, we will pack and ship all Story Kit™ and Story Stamp™ subscription orders along with selected Add-Ons. 

You may add or remove Add-On items freely during the selection period, but at 12:00AM (midnight) Eastern on the 15th, any items remaining in your box will become your finalized selections and will be charged to your method of payment and included in your shipment (when applicable). A pop-up box (shown below) will remind you of this, each month, upon placing your first Add-On item in your box.

FAQs

How does the kit Add-On work?

At 12:00AM Eastern time on the 13th of every month, a new Story Theme will be revealed. Story Kit™, Story Stamp™, and Digital Story Kit™ subscribers will have the opportunity to view and select Add-On items available for purchase and add them to their monthly subscription order for no additional shipping fees. The selection period for Add-On items will be from 12:00AM Eastern time on the 13th through 11:59PM Eastern on the 14th. 

On the 15th of every month during your subscription, we'll collect payment of the base fee stated next to the level of commitment plus the cost of any selected Add-Ons. Please review your selected items in your box before the choosing period ends at 11:59PM Eastern.

On the 15th of every month, Digital Story Kits™ and digital Add-Ons will be available for download from your My Digital Files.

What happened to kit customization?

Kit customization has been replaced with our new kit Add-On feature.

What happens if I miss out on the selection period for Add-Ons or if the Add-On items sell out?

Unfortunately, we will not be able to manually add "Add-On" items to your order if they are not selected between 12:00AM Eastern on the 13th through 11:59PM Eastern on the 14th. Pending available inventory, subscribers may still purchase featured Add-Ons after the choosing period has ended, however, these items will be treated as a new order and will incur a shipping charge.  The Add-On items are while supplies last. 

Will I get to see the new theme Story Kit™, Story Stamp™, and/or Digital Story Kit™ prior to making Add-On selections?

Yes! The new Story Kit™, Story Stamp™, and Digital Kit™ will now be revealed on the 13th, at the start of the Add-On selection period. This means—unlike before—you will get to view the entire kit or stamp while making any Add-On selections.

I am not a subscriber, can I purchase these items?

The featured Add-On items are exclusive to only Story Kit™ and Story Stamp™ subscribers.

The featured digital Add-Ons are exclusive to only Digital Story Kit™ subscribers.

As a subscriber, can I purchase an Add-On item from any of the subscription options?

No, you will only be eligible to purchase Add-On items from the subscription type you subscribe to.

(i.e.- A Story Kit™ subscriber can only purchase the Story Kit™ Add-Ons, A Story Stamp™ subscriber can only purchase the Story Stamp™ Add-Ons, etc.)

I get the Digital Story Kit™ for free, since I subscribe to both the Story Kit™ and the Story Stamp™. Can I purchase the Digital Story Kit™ Add-Ons?

Yes. You will be able to purchase the Digital Story Kit™ Add-Ons during the selection period. These add-ons can be viewed on your subscriber exclusive interface.

How many Add-Ons are there?

You’ll have the option to purchase from 2-3 featured items to add to your order for that month. These featured items will be a mix of new, coordinating products and shop staples. There is no limit on the quantity of each item you may purchase, while supplies last.

When will my credit/debit card be billed?

You credit/debit card will be billed on the 15th day of each month.

I selected an Add-On item, but have since changed my mind. Can I cancel the selection?

You may add, edit, or remove Add-On selections between 12:00AM Eastern on the 13th and 11:59PM Eastern on the 14th. After that time, any items placed in your box will be added to your monthly charge and your shipment.

When will my kit be shipped?

On the 15th of every month or the nearest business day, we will pack and ship all Story Kit™ and Story Stamp™ subscription orders.

When can I access the Story Classroom?

The Story Classroom will open at 12:00AM Eastern on the 15th each month.

When can I access/download my digital files?

Digital Story Kits™ and purchased digital Add-Ons will be available for download at 12:00AM Eastern on the 15th of each month, in your  My Digital Files folder.

Will I be charged shipping on orders including the subscriber Add-On items?

For all domestic orders, the Story Stamp™ and Story Kit™ will ship for free, including subscription orders with selected Add-Ons during the choosing period. A $2 processing fee will be charged for each Story Stamp™ and Story Kit™ subscription order shipping outside of the United States. If subscribers purchase Add-On items after the choosing period has ended, those will be treated as a new order and will incur shipping fees.

How does the subscription wait list work?

If you have been placed on our wait list, all of our subscription spots are filled at that time. As soon as a spot becomes available, your subscription will begin with that newly-available kit.

Please note: This means you may not receive this month’s kit—your subscription may start with a future theme.

Your account will be charged on the 15th of your first active month or when your subscription is activated from the wait list.

During your first month, you will not be eligible to select Add-On items, given that your activation date will most likely fall outside of the Add-On selection window. However, you will be eligible in subsequent months as your subscription continues.