December Daily® 2018 FAQ

Questions about the Order Process

What is the Order Selection Period?

The Order Selection Period for December Daily® is between September 6th and September 30th. Throughout this time, you can add products to your December Daily® box. Your credit card will be charged each time you click “Confirm Selection”. Once you confirm your order, you are not able to go back and edit your order. You can always add more to your December Daily® box during this time, but existing orders cannot be cancelled or altered. Your shipping rate is charged at the time of your first order. You will not incur additional shipping charges for additional orders to your December Daily® box during the Order Selection Period. At the close of the Order Selection Period we will ship all your items to you in one order. There are limited quantities of each item so availability is on a first-come, first-served basis.

When does the Order Selection Period begin?

The 2018 Order Selection Period will begin on September 6th at 7:00am PDT.

Why is the Order Selection Period in September for a project that doesn't start till December?

There are a few reasons we begin collecting orders in September. First, it’s our goal to provide ample shipping time for our international customers to get their kits and products with time to prepare before the start of the documenting season. Second, one of the ways that Ali continues to find success with this project is setting up her foundation pages before December begins. You can check out her past foundation pages blog posts for the last few years here:  2017201620152014, and 2013.

Do items sell out?

Last year we did have some items sell out very quickly, so we do recommend ordering as early as possible.

Will you restock an item if it sells out?

We will try our best to reorder an item if it sells out quicker than anticipated. Please know that many of the items we offer have a much longer production timeline and will not be reordered because they wouldn’t be able to arrive before the documenting season begins. For this reason we recommend placing your order as early as possible as availability is on a first-come, first-served basis.


Questions about Shipping

How much does shipping cost?

All U.S. December Daily® boxes will be charged a flat rate of $5. Please note, this $5 shipping charge is incurred only on your first purchase during the Order Selection Period. Each subsequent order will not be charged additional shipping fees.

All International December Daily® boxes will be charged a flat rate of $15. Please note, this $15 shipping charge is incurred only on your first purchase during the Order Selection Period. Each subsequent order will not be charged additional shipping fees.

When will my order ship?

Your full December Daily® 2018 order will ship at the close of the Order Selection Period, in early October.


Questions about December Daily® (the project)

Where can I find more information about this project?

Check out Ali’s archive of past December Daily® blog posts for more information and inspiration about the project. 

Do you have another question that was not answered above? Our Customer Service team would be happy to help you via a conversation, here.