December Daily® 2017 FAQ

Questions about the Order Process

What is the Order Selection Period?

The Order Selection period is the timeframe, September 6th-30th, during which you can see all the kits, albums, and new product designs available for purchase this year. During this period you will be able to build a "box" of all your selections and complete your purchase. At the close of the order selection period we will ship all your items to you in one order. There are limited quantities of each item so availability is on a first-come, first-served basis.

When does the Order Selection period begin?

The 2017 Order Selection period will begin on September 6th at 10:30am PDT.

Why is the Order Selection period in September for a project that doesn't start till December?

There are a few reasons we begin collecting orders in September. First, it’s our goal to provide ample shipping time for our international customers to get their kits and products with time to prepare before the start of the documenting season. Second, one of the ways that Ali continues to find success with this project is setting up her foundation pages before December begins. You can check out her past foundation pages blog posts for the last few years here:  201620152014, and 2013.

Do items sell out?

Last year we did have some items sell out very quickly, so we do recommend ordering as early as possible.

Will you restock an item if it sells out?

We will try our best to reorder an item if it sells out quicker than anticipated. Please know that many of the items we offer have a much longer production timeline and will not be reordered because they wouldn’t be able to arrive before the documenting season begins. For this reason we recommend placing your order as early as possible as availability is on a first-come, first-served basis.


Questions about Shipping

How much does shipping cost?

Shipping rates for all December Daily® 2017 items are as follows (these are the same as last year):

    - Mini Kits: $2 US / $3 CAN / $4 Int'l per kit

    - Domestic customers who spend $99 on items will receive free shipping.

    - Main Kit: FREE US / $4 CAN / $7 Int'l per kit

    - Albums: $3 US / $4 CAN / $7 Int'l per album

    - Other Shop Items (stamps, stickers, etc.): Free shipping to everyone

When will my order ship?

Your full December Daily® 2017 order will ship at the close of the Order Selection period, early-mid October. Throughout the month of September you may add additional items to your December Daily® "box" which will all ship together and can collectively help you meet the free shipping threshold (see previous question).


Questions about December Daily® (the project)

Where can I find more information about this project?

We invite you to visit DecemberDaily.com to learn more about this annual project and to discover inspiration in Ali’s gallery of past December Daily® projects. You can also check out Ali’s archive of past December Daily® blog posts for even more information and inspiration. 

Do you have another question that was not answered above? Our Customer Service team would be happy to help you via a conversation, here.