Each year before the release of the December Daily® collection our team likes to go over how the Order Selection Period works to refresh everyone's memory and introduce newcomers to the community about how ordering works for these specific products as well as go over the schedule for how things are going to flow this holiday season as we all prepare to document our December
We are hopeful that the changes we made to the order process the last few years will continue to alleviate some of the slow loading and other issues we've faced in the past for this very popular release. That said, we are imperfect people trying to get it right and it's totally possible that there will be issues on the day the products go live (next Tuesday, August 29th at 10am ET). We thank you in advance for your patience if issues do arise. Our goal is to create an awesome experience for you and we don't like it just as much as you don't like it when things don't run smooth.
Below we are showing screen shots of what the shopping experience looks like on desktop and mobile so you will have the opportunity to be more familiar with the process before the page goes live.
Take a few minutes to read through the details. Feel free to ask questions in the comments below.
We are switching things up a bit this year and will be offering some past December Daily® items at various discounts throughout the second half of the month. Be sure you are signed up for our newsletter and follow us on Instagram to be the first to hear when those items are available to add to your box.
We also are following a new process this year for securing your stamp and apparel orders. In order to meet the high demand for stamps this year, we are asking you to add the stamp sets you would like to receive in your box by 9/10 at 11:59pm ET to guarantee your order and that they will be shipped with your box in early October. We will be ordering a limited amount of each design in addition to stamps sets secured by customers that will be available after 9/10. If you do not secure the stamps you would like by 9/10 at 11:59pm we cannot guarentee we will have enough quantity to fulfill demand and they may sell out. We will follow the same process for our apparel items. Starting on 9/11 you will be able to secure your apparel items and we ask that you add these items to your box by 9/17 at 11:59 PM ET in order to guarantee your items are included in your box that will ship out in early October. If you choose to wait to add apparel items to your box after 9/17 at 11:59 PM ET quantities will be limited and may sell out.
WALKTHROUGH OF DECEMBER DAILY® SHOPPING EXPERIENCE
When the products go live on Tuesday morning there will be an option under the December Daily® dropdown menu to shop (right now the main drop down menu is for the "Travel Collection" - that will be updated when the products go live).
When the December Daily® shopping experience is live you will see that we have broken the products down into seven categories. Each one will have their own tab across the top of your browser window: My Box, Kits + Albums, Stamping, Embellishments, Stickers, Paper, Lifestyle, and Classes.
Kits + Albums: Includes kits, albums, page protectors.
Stamping: Includes stamps*, inks, stencils, silkscreens, paint, stamping tools, pens.
*In order to meet the high demand for stamps this year, we are asking you to add the stamp sets you would like to receive in your box by 9/10 at 11:59pm ET to guarantee your order and that they will be shipped with your box in early October. We will be ordering a limited amount of each design in addition to stamps sets secured by customers that will be available after 9/10. If you do not secure the stamps you would like by 9/10 at 11:59pm we cannot guarentee we will have enough quantity to fulfill demand and they may sell out.
Embellishments: Includes chipboard, paper, plastic, etc.
Stickers: Includes puffy, phrase, label stickers, etc.
Paper: Includes paper packs, journal card sets, transparencies, inserts, December Daily® Art Journal, etc.
Lifestyle: Includes advent calendar, ornaments, enamel pin, t-shirt*, sweatshirts*, etc. **Apparel items will be added to the box page on 9/11 at 10am ET
Classes: For the first time ever this year, you will be able to add new December Daily® classes to your box to purchase at the same time as the physical products. We will be offering two December Daily classes as well as December Daily® Prep Day this year. Check back here on the blog tomorrow for full class descriptions in our December Daily® Collection Preview Post . You will not be charged for shipping if you only are checking out with classes in your box.
Checkout: Once you have added any items to your box a sixth tab will appear in red. You can click this to checkout or use the red button under your box in the top right corner. You will also be able to check out via the red box icon on the top right corner.
When the products are live you will be able to click on any product image and will be taken to a product page that includes a description and additional product details. You will also be able to add to your box from the main shopping page (as you see above) or from the individual product page.
When you add an item to your box from this main shopping page the red "add to box" will temporarily turn green showing you that the item has been added to your box. It will return to red enabling you to add more if you want of that product.
PLEASE NOTE: We highly recommend identifying the items you are most interested in and checking out with those things first. Let's say you know for sure you want the Floral Art Journal + The Floral and Stripes Envelope Bundle and the Holiday 10x8 Paper Pack. Add those three items to your "DD cart" (the red box icon in the top right) and then go through the checkout process to secure those items. Those items will then appear in your "My Box" tab - as will any additional items you add to your "DD cart" and "checkout" before the 29th. Items in your "DD cart" aren't secure until you have actually checked out.
The above screen shot shows where your "DD cart" is located while you are shopping the December Daily® products. You will not be able to add products from our regular shop to this cart - it is a completely separate cart for December Daily® during the Order Selection Period.
You can adjust the amount of the item you want to order or remove the item from your box (only before checking out) in this area. Please make sure to double-check your quantities before checking out.
Once you have clicked "checkout" and gone through that process your products will then appear under the "My Box" tab.
Above is a screenshot of the checkout page for desktop users. We are able to offer flat rate shipping again this year ($13 for domestic, $16 for Canada, and $29 for all other international locations) you will be charged this flat fee the first time you check out. After that it will note "PAID" in green for "Box Bundle Shipping" on any future checkouts.
Did you know that almost 50% of you use a mobile device for shopping on my site?
Here's a look at what you will see on your mobile device. Again, the navigation between the different categories will be right there along the top:
From this screen you are able to add products directly to your box by clicking the small box icon under the product. The small red box in the upper right corner is what you currently have in your "DD cart." Once you complete the checkout process your products will then be viewable under "My Box" in the main navigation.
You will also be able to click on the individual product to see more images or get more details:
If you are shopping from a mobile device you will have an option when you are checking out to "Check Out Right Away" OR to scroll down to review your details before checking out. Please note that once you have completed checkout you will not be able to remove items or edit order. Please be sure to review your order quantities before checking out.
- The Order Selection Period for December Daily® begins on Tuesday August 29th, at 10am ET and will end on Saturday September 30th at 11:59pm ET. After the Order Selection Period closes we will box up your order and ship it to you starting Monday October 2nd. Please note that we will be prioritizing shipping international shipments first due to the project timeline and extended shipping delays internationally.
- Make sure you have an updated credit card and shipping address on file with us and that you are signed in under your "My Account" before starting to shop. Go do that now.
- Once you have checked out you CAN NOT remove products from your box or edit your order. Customer Service will not be able to make adjustments to your order after you have checked out. Please verify the numbers of product placed before checking out - you will be able to see an adjust the quantity of an item before you check out via the box icon on the top right of your page.
- The project will always be more important than the products.
- You will be able to use Paypal for the December Daily® Box Orders this year.
- If there are complications, please know our team will be working hard behind the scenes to solve them as quickly as possible.
FLAT RATE SHIPPING RATES FOR 2023
For 2023 the Box Shipping rates will be as follows:
- $13 Domestic Flat Rate
- $16 Canada Flat Rate
- $29 International Flat Rate
This will be charged on your first "checkout" and that will be the only time you are charged shipping. After that if you checkout again under "Box Bundle Shipping" it will say "PAID."
Our hope in sharing this information with you today is that it will help you have a better idea of what the shopping experience will look like. Please let our team know if you have any questions below.
We will be posting walkthrough videos and images of the full 2023 December Daily® collection (kits, albums, shop products) here on Friday August 25th along with a printable price list to help you decided what you'd like to purchase. Be sure to check out our @decemberdaily instagram account where we are revealing the kit and album offerings for 2023 during some fun lives with Ali and Lisa. They are saved there for you to view at your own convenience. If you don't use Instagram you can view the live conversations here: https://www.instagram.com/decemberdaily/